Shipping policy

SHIPPING POLICY

Processing Time
Orders are typically processed within 2–5 business days after payment confirmation. Processing times may vary depending on product availability and order volume.

Shipping Methods and Timeframes

  • Australia: 5–10 business days

  • International: Delivery times vary by destination and may be affected by customs processing.

Please note these are estimated timeframes and actual delivery times may vary.

Shipping Costs
Shipping costs are calculated at checkout based on your delivery address and the items in your cart.

Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information to monitor your delivery.

International Shipping
We ship worldwide. International orders may be subject to customs duties, taxes, and fees determined by your country’s customs office. These charges are the responsibility of the recipient and are not included in our product or shipping prices.

Delays
While we strive to meet estimated delivery times, delays may occur due to:

  • Customs processing (for international orders)
  • Public holidayS
  • Extreme weather conditions
  • Carrier delays or strikes

Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us at hello@eazie.com.au within 48 hours of delivery (or expected delivery date for lost packages) so we can assist you.

Contact
For shipping inquiries, contact us at hello@eazie.com.au